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Refund Policy

Refund Policy - the basics

Due to the nature of sealed product in the TCG industry, we do not offer returns. That said, if something arrives damaged, send us an email and we'll make it right @polartcg2025@gmail.com (Small dents or natural causes will not result in a refund. Refunds will be paid after we receive the shipment. 
 
Cancellations can be requested prior to shipment but are subject to a 10% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.

Pre Order

We do not offer cancelations on pre order within 7 days of release date

Email ------- 
polartcg2025@gmail.com
with the Subject line: "CANCEL ORDER #(your order number)

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